Detailed Process for Companies to Implement CraftPro Training Using NCCER Online Courses

CraftPro is NCCER’s digital-first, on-demand, mobile-friendly training platform designed specifically for construction companies. It allows organizations to create customized training programs by selecting from NCCER’s extensive library of online courses and modules, tailored to unique project needs, skill gaps, or workforce requirements. Unlike NCCER’s accredited programs (which require training through an accredited sponsor for official credentials and certifications), CraftPro focuses on flexible, training-only access—no accreditation is needed, and completions provide proof of training (e.g., completion certificates) but not formal NCCER journey-level credentials.

The platform emphasizes customization to avoid a “one-size-fits-all” approach, enabling companies to build targeted programs quickly. Here’s a step-by-step process for companies to set up and deploy CraftPro training:

1. Sign Up and Purchase Access to CraftPro
   • Visit the NCCER website (nccer.org) or contact NCCER directly via their sales/support team (often through forms on nccer.org/solutions or the support portal at nccer.my.site.com).
   • Request a CraftPro subscription for your organization. Subscriptions are typically purchased at the company level (e.g., bulk user licenses or course subscriptions).
   • Provide company details, estimated number of users/employees, and any initial training focus areas.
   • NCCER will set up an administrator account for your company (one or more designated admins, such as HR, training coordinators, or safety managers).
   • Note: Subscriptions are non-refundable, and pricing is based on usage (e.g., per course or per user)—contact NCCER for quotes.
2. Access the CraftPro Administrator Dashboard
   • Log in to the CraftPro platform (via nccer.my.site.com or a dedicated portal link provided by NCCER).
   • As an administrator, you’ll have tools to manage users, content, and progress tracking.
   • The dashboard typically includes sections like “Learning Paths” (for predefined or custom sequences) and “All Courses” (a full catalog browser).
3. Browse and Select Courses
   • Navigate to the “All Courses” section to view NCCER’s full library (hundreds of modules across 40+ craft areas, including core skills, safety, trade-specific topics like carpentry, electrical, pipeline, HVAC, leadership, and more).
   • Filter or search by craft area, skill level, topic, duration, or keywords relevant to your projects (e.g., “welding for pipeline projects” or “safety for high-rise construction”).
   • Review course details: Each includes interactive content, videos, quizzes, and mobile-friendly access for on-demand learning.
   • Select individual courses or modules that align with your company’s unique requirements (e.g., project-specific skills like abnormal operating conditions for control centers or joining plastic pipe).
4. Create Custom Learning Paths (Recommended for Structured Training)
   • Go to the “Learning Paths” section.
   • Choose to start with predefined paths (NCCER-recommended sequences for common crafts or roles, e.g., a path for entry-level craft laborers or foreman development).
   • Customize by adding, removing, or reordering courses/modules to fit your needs:
     • Drag-and-drop selected courses from “All Courses” into a new or existing path.
     • Sequence them logically (e.g., start with basic safety, then trade-specific skills, end with project-relevant advanced topics).
     • Add descriptions, due dates, or notes for context.
   • Save the custom learning path with a name like “Q1 2026 Pipeline Project Upskilling” or “New Hire Onboarding Path.”
   • This creates a tailored program without following full NCCER craft curricula.
5. Assign Training to Employees
   • Upload or manually add employee users (e.g., via CSV bulk import or individual invites).
   • Assign entire learning paths or individual courses to specific employees, teams, or groups.
   • Set optional deadlines, reminders, or requirements (e.g., sequential completion).
   • Employees receive access via email invites or login credentials—training is self-paced, mobile-accessible, and can be paused/resumed.
6. Monitor Progress and Completion
   • Use the admin dashboard to track real-time progress (e.g., completion percentages, time spent, quiz scores).
   • Generate reports for compliance, project readiness, or workforce development.
   • Employees earn completion records (e.g., digital badges or certificates of training) upon finishing courses/paths—these can be shared or stored in NCCER’s registry for internal proof.
   • No formal testing or proctoring is required unless you opt to add it separately.
7. Ongoing Management and Updates
   • Add new users or adjust assignments as projects evolve or new hires join.
   • Refresh learning paths with updated NCCER content (the platform uses the latest industry standards).
   • If needed, integrate with your company’s LMS or HR systems (contact NCCER for options).
   • For advanced needs (e.g., adding assessments for credentials), transition select employees to NCCER’s accredited programs separately.

This process enables rapid deployment—companies can often go from signup to assigning training in days. It prioritizes flexibility for project-specific upskilling without the overhead of accreditation. For the latest details or to start, reach out to NCCER support directly, as the platform continues to evolve.